Terms of Use

This website is owned and operated by the company Vilma’s Vault, registered in QKB with NUIS M31729007J, with registered address: Rruga “Bilal Golemi”, Building 16, Tirana, which, through the functionalities of this website, its programs and applications, offers the products and services it advertises and which Clients/Users may purchase. All products, goods, or other activity related to transport or resale will hereinafter be referred to as “Vilma’s Vault Services”.

Dear users, before you begin using our services, please carefully read the general contractual terms below, and also familiarize yourselves with our Privacy Policy and Cookies.
Every visit to our website, transaction/purchase, implies that the User/Client has previously read and fully accepted, without any reservation, all General Terms of Use. If these terms, or the way personal data is processed, or any legal action contained on this website, are not acceptable to the User/Client, we ask and kindly request that you do not use this website or any application/program offered by the company “Vilma’s Vault”.
 Vilma’s Vault enables the use of services and contents according to the General Terms of Use set out below.

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General Terms of Use and Resale

We invite you to carefully read these General Terms of Use before using Vilma’s Vault Services. By using Vilma’s Vault Services, you fully accept these General Terms of Use. We may offer a wide range of Vilma’s Vault Services which may sometimes be subject to specific and additional conditions. If you use a specific service, you will also be subject to the terms, guidelines and general conditions applicable to that particular Vilma’s Vault service (“Service Terms”). In the event of any conflict between these General Terms of Use and the Service Terms, the Service Terms shall prevail.

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I. General Terms of Use

1. Electronic Communications

When you use Vilma’s Vault Services or send us emails, text messages (SMS) and other communications from your computer or mobile device, you are communicating with us electronically. We may communicate with you in various ways, such as by email, text message (SMS), in-app notification, or by posting messages and communications on the website or through other Vilma’s Vault Services. Without prejudice to specific legal provisions, for the purposes of this contract, you agree that all contracts, notices, information and other communications that we provide to you in electronic form satisfy any legal requirement that such communications be in writing.

2. Suggestions and Personalization

As part of Vilma’s Vault Services, we will suggest features, products and services, including third-party advertisements that may be of interest to you, and we will also identify your preferences and personalize your experience.

3. Copyright/Intellectual Property and Database Rights

All content and display available through Vilma’s Vault Services in the form of text, graphics, logos, button icons, images, audio files, digital downloads, data collections and software is the property of Vilma’s Vault sh.p.k and is protected by Albanian copyright legislation and international legal norms on copyright and database rights.

You may not extract, copy and/or systematically reuse parts of Vilma’s Vault Services without the express written consent of Vilma’s Vault. In particular, you may not use any data extraction tools, robots or similar data mining devices (one or more times) to reuse any substantial part of any Vilma’s Vault service without our express written consent. You also may not create and/or publish your own database that reproduces substantial parts (for example, price and product lists) of Vilma’s Vault Services without the express written consent of Amazon.

4. Industrial Property Rights, Trademarks

Vilma’s Vault has registered one or more trademarks in accordance with Albanian and international legislation; for more information you may visit the website:
http://dppi.gov.al/objektetpi/markat/

The graphics, logos, page headers, button icons, fonts and service marks included in or made available through any Vilma’s Vault Service are trademarks or distinctive signs of Vilma’s Vault. Vilma’s Vault trademarks and logos may not be used in connection with non–Vilma’s Vault products or services, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Vilma’s Vault. All other non–Vilma’s Vault trademarks that appear on any of Vilma’s Vault Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Vilma’s Vault.

5. License and Access to Vilma’s Vault Services

Provided that you comply with these General Terms of Use, the Service Terms, and pay any applicable fees, Vilma’s Vault grants you a limited, non-exclusive, non-transferable and non-sublicensable license to access and use Vilma’s Vault Services for personal, non-commercial purposes only. This license does not include any right of resale or commercial use of any Vilma’s Vault Service or its contents, any right to collect and use product listings, descriptions or prices, to make derivative use of Vilma’s Vault Services or their contents, to download/extract or copy account information for the benefit of another reseller, or to use data mining or similar tools for data capture and extraction. All rights not expressly granted by these General Terms of Use or the Service Terms remain the exclusive property of Vilma’s Vault or its licensors, suppliers, publishers, owners or other service providers.

You may not reproduce, duplicate, copy, sell, resell, visit or otherwise exploit Vilma’s Vault Services, in whole or in part, for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any Vilma’s Vault trademark, logo or other proprietary information (including images, text, page layouts or formats) without our express written consent. You may not use any meta tags or any other “hidden text” using the name or trademarks of Vilma’s Vault without our express written consent. You must not misuse Vilma’s Vault Services. You may only use Vilma’s Vault Services to the extent permitted by law. Any breach of these General Terms of Use or the Service Terms will result in the revocation of the authorization or license granted by Vilma’s Vault.

6. Your Account

To use Vilma’s Vault Services, you must create an “account” on Vilma’s Vault in order to be able to benefit from/use the services offered. For this purpose, you will be asked to log into your account and have a valid payment method linked to this account.

If there is a problem charging the chosen payment method, we may charge any other valid payment method linked to your account. Access the relevant page to manage your payment options.

If you use Vilma’s Vault Services, you are required to keep your account and password confidential and to control access to your computer and devices, and you agree, to the extent permitted by applicable law, to be responsible for all activities that occur under your account and password. You undertake to take all necessary measures to ensure that your password remains secure and confidential and to notify us immediately if you have reason to believe that any third party knows your password, or if your password is, or is likely to be, used in an unauthorized manner. You are responsible for ensuring that the information you provide to us is accurate and complete and for promptly notifying us of any changes to the information you have provided. You will be able to access your information from the “My Account” section of the website. We encourage you to consult our help pages on how to protect your privacy and access your personal data.

You must not use Vilma’s Vault Services: (i) in any way that causes, or may cause, interruption, damage or impairment of Vilma’s Vault Services and their features; or (ii) for fraudulent purposes or to carry out unlawful activities; or (iii) to cause disturbance, harm or fear.

We reserve the right to prevent access to Vilma’s Vault Services or to close your account if your conduct constitutes a justified reason for doing so. This will occur, in particular, in the case of a breach of applicable legislation, current contractual provisions, our guidelines or policies, all of which are accessible on our website. Notwithstanding such restriction or closure, you will still be able to access the content and services purchased up to that moment.

7. Position of Vilma’s Vault

Vilma’s Vault is not a producer entity and on its website it does not sell any product or goods manufactured by itself, according to the provisions of Law no. 9779, dated 16.7.2007 “On general safety, essential requirements and conformity assessment of non-food products”. Vilma’s Vault, based on contractual relationships with third-party entities, mainly suppliers operating in the Republic of Italy, positions itself as a reseller of these third-party entities, enabling you, through the display and publication of goods and products on its website, to have them advertised and sold. As an electronic commerce website provider, Vilma’s Vault facilitates transactions on the website by enabling the purchase of products from third parties on behalf of the User/Client, without bearing any responsibility for the resold products or goods.

Vilma’s Vault, in accordance with the applicable legal framework and private international law, operates as a sales and advertising agent for third-party entities, making it possible to connect supply and demand. To make the purchasing experience safer for the Client/User, Vilma’s Vault offers its users the guarantees offered by the original seller and for the original products, taking on the task of resolving disputes that the Client/User may have regarding defects in the goods/products.

8. Liability of Vilma’s Vault

Vilma’s Vault bears no contractual, legal, civil, criminal or extra-judicial liability for problems that may be caused by products and their defects, which may cause any damage to the end User/Client. The end User/Client, by registering on this website, accepts and releases Vilma’s Vault from any liability, understanding and accepting its contractual position as described above.

We will do our utmost to ensure that access to Vilma’s Vault Services is provided without interruption and that transmissions are error-free. However, due to the nature of the Internet, uninterrupted access and error-free transmission cannot be guaranteed. Furthermore, your access to Vilma’s Vault Services may also be suspended or restricted from time to time to allow repairs, maintenance or the introduction of new businesses or services. We will seek to limit the frequency and duration of such suspensions and restrictions.

Vilma’s Vault shall not be liable for (i) losses that are not the result of our breach of these terms and conditions; or (ii) any loss of business opportunities (including loss of profits, revenues, contracts, anticipated savings, data, goodwill or unnecessary expenses incurred); or (iii) any other indirect or consequential loss that was not reasonably foreseeable by you or us at the time you began using Vilma’s Vault Services.

We shall not be liable for any delay or failure to perform our obligations set out in these general terms if such delay or failure results from unforeseeable circumstances or force majeure. This provision does not affect your rights arising under the law and in particular your right to receive the goods purchased within a reasonable time or to be refunded in the event of non-delivery due to circumstances arising from unforeseen events or force majeure.

9. Applicable Law and Competent Court

These General Terms of Use are governed by and shall be interpreted in accordance with the legislation of the Republic of Albania and the application of the United Nations Convention on Contracts for the International Sale of Goods. If you are a consumer and have your habitual residence in Albania, you may benefit from additional protection provided by consumer protection legislation. You agree, and we also agree, to submit to the exclusive jurisdiction of the Judicial District Court of Korçë if disputes cannot be resolved amicably, in accordance with Law no. 9902, dated 17.04.2008 “On consumer protection”, as amended, specifically through Alternative Dispute Resolution.

10. Changes to the Service or Changes to the Terms

We reserve the right to modify the Services, policies, these General Terms of Use and Vilma’s Vault Service Terms at any time in order to offer new products or services or to comply with legal provisions and international legal standards. You will be subject to the policies and terms of the General Terms of Use in force from time to time at the time you use Vilma’s Vault Services. If any provision of these terms is deemed invalid or for any reason unenforceable, such condition will in any case not affect the validity and effectiveness of the remaining provisions.

We encourage you to read these terms carefully before using Vilma’s Vault Services. By using Vilma’s Vault Services, you fully accept these terms.

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II. General Terms of Sale (Resale)

1. Sales (Resale) Contract

The presentation of products and services on the website or through Vilma’s Vault mobile applications constitutes an invitation to purchase or a public offer.

If you wish to purchase one or more products, you may select them one by one, adding them to your cart. Once you have selected all the items you want to buy, you can close your cart and submit the order. At this point, you will see a summary page of the products you have selected, their price and delivery options (with the corresponding costs). You will be asked to choose your preferred delivery, shipping and payment method.

At the top of the same page, you will find the “Buy Now” button, which you must click to submit your order.

Your order will then be considered as your contractual purchase proposal addressed to Vilma’s Vault for the products listed, each of them considered individually. After receiving your order, we will automatically send you an order receipt message (“Order Invoicing”). Receipt of the order does not constitute acceptance of your purchase proposal. By sending the Order Invoice, we only confirm that we have received your order and have subjected it to the process of verifying the data and availability of the requested products. The sales/resale contract with Vilma’s Vault will be concluded only when we send you a separate email accepting your purchase proposal, which will also contain information regarding the shipment of the product and the expected delivery date (“Shipping Confirmation”). In case your order is processed through multiple shipments, you may receive separate Shipping Confirmations. Charging will occur only when the items included in your order are shipped or after five days from the payment authorization, whichever occurs first. You may cancel your order before receiving the Shipping Confirmation, provided that the order has not yet been prepared for the shipping process. In this case, you will not be charged any cost. In any case, the right of withdrawal is subject to the terms and conditions set out in the following article. The right of withdrawal does not apply to certain categories of products, including, without limitation, digital products or software not supplied on a tangible medium (as in the case of CDs or DVDs) once the download (downloading of CDs) or use has begun.

You agree to receive invoices electronically. These documents will be available in PDF format in the “My Account” section. The issuance of the electronic invoice related to an order will be communicated to you in the Shipping Confirmation.

All orders placed on the website must correspond to normal consumer needs. This requirement applies both in relation to the number of products purchased in a single order and in the case of a series of orders relating to the same product, even if each order includes a quantity of products corresponding to normal consumer needs.

2. Product Prices

All prices include VAT applicable by law.

Information on the availability of the products we sell is listed on the website, as well as on each product’s presentation page. Apart from the information provided on this page or elsewhere, we are not able to give more precise information regarding the availability of products. Please note that the estimated times for shipping and delivering products are merely indicative and cannot be fully relied upon. Once we have received your order, we will notify you by email or by posting a notice if any of the products you ordered are not available.

Despite our efforts, we cannot exclude that for a small number of products in our catalog an incorrect price may be shown, different from the actual one. In any case, we will verify the correctness of product prices during the order verification process and subsequent shipment of products. If, due to misunderstandings or other issues, the price shown on the website is lower than the actual sale price of a product, we may contact you to check whether you still wish to purchase the product at the correct price or we may not accept your order. If the correct price of a product is lower than that indicated on the website, we will charge you only the lower correct price and we will still send you the product.

3. Product Warranty

The warranty regime for products sold by Vilma’s Vault varies depending on whether the buyer is a “consumer” or a “professional” in accordance with Albanian legislation.

The warranty for each product will be shown on its presentation sheet, depending on the warranty offered by the Manufacturer and the Supplier.

Except in cases of intentional misconduct or gross negligence, we are only responsible for direct and foreseeable damages at the time of the conclusion of the sales contract. Therefore, we shall not be liable for any loss suffered, loss of profit or any other damage that is not an immediate and direct consequence of our non-performance or that was not foreseeable at the time of the conclusion of the sales contract. Vilma’s Vault is in no way responsible for the fulfillment of obligations borne by Supplier or Producer Parties, which may offer commercial warranties in relation to the products for sale on our website.

Since Vilma’s Vault is an advertising and resale entity of products and goods manufactured and sold by third-party entities, it applies the warranties of the manufacturer or third parties or various commercial strategies applied by these entities. Furthermore, Vilma’s Vault sh.p.k is in no way responsible for the fulfillment of obligations contained in the terms and conditions of the warranty offered by Third Parties. Vilma’s Vault is obliged to publish the warranties offered for each product by Third Parties, appropriately informing and notifying the Client/User. In any case, in order to exercise your warranty and support rights, we recommend that you keep a copy of the purchase invoice of the product.

4. Applicable Law and Competent Court

These General Terms of Sale are governed by and shall be interpreted in accordance with the legislation of the Republic of Albania and the application of the United Nations Convention on Contracts for the International Sale of Goods. If you are a consumer and have your habitual residence in Albania, you may benefit from additional protections provided by consumer protection legislation. You agree, and we also agree, to submit to the exclusive jurisdiction of the Judicial District Court of Korçë if disputes cannot be resolved amicably, in accordance with Law no. 9902, dated 17.04.2008 “On consumer protection”, as amended, specifically through Alternative Dispute Resolution.

5. Changes to the General Terms of Sale

We reserve the right to modify these Vilma’s Vault General Terms of Sale at any time in order to offer new products or services or to comply with national and international legal provisions and legal norms. You will be subject to the policies and terms of the General Terms of Sale in force from time to time at the time you use Vilma’s Vault Services. If any provision of these terms is deemed invalid or for any reason unenforceable, such conditions will in any case not affect the validity and effectiveness of the remaining provisions.

6. Contacts

The contact details are as follows:
Postal Address: “Vilma’s Vault”, registered in QKB with NUIS M31729007J, with registered address: Rruga “Bilal Golemi”, Building 16, Tirana.
Telephone: +355 69 987 9413
Email address: info@vilmasvault.com

7. Copyright

Vilma’s Vault holds the copyright for all content (textual, visual and audio materials, databases, programming code, the above texts). Unauthorized use of any part of them, without the permission of the owner(s) who also hold the copyright, is considered a violation of copyright and is subject to penalties provided for in Law no. 35/2016 “On Copyright and Other Related Rights”, as amended.